FAQ

Orders, shipping, and Delivery

You will receive the goods within 2 or 3 days.
The delivery fee is Free of cost
If the product is broken or damaged, you can return it to us.
We only deliver inside Kathmandu Valley.

Returns and Exchanges

Yes, we replace but no exchange.
The time frame of the return request is 3 days.
You have to pay an only a delivery charge.
By visiting the office or by calling us.
The return process will take 1 week.

Payments and Refunds

Once the product is sold, it won't be refunded. But we give warranty to every product of our store.
The refund process will take 1 week.
Yes we offer discount coupons.
You can pay Cash on Delivery.

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