Earphones , Smart Watch & Speakers (17)
Kitchen Appliance (15)
Led Television (27)
Microwave Oven (17)
Mobile Phone & Tablets (20)
Refrigerator and freezer (20)
Vaccum Cleaner (11)
Washing Machine and dryer (12)
Orders, shipping, and Delivery
How long does it take to receive the goods?
You will receive the goods within 2 or 3 days.
What is the cost of the delivery?
The delivery fee is Free of cost
What should I do if I receive a broken/damaged product?
If the product is broken or damaged, you can return it to us.
Does Synergy E-store deliver orders outside Nepal?
We only deliver inside Kathmandu Valley.
Returns and Exchanges
Does Synergy E-store offer replacements and exchanges?
Yes, we replace but no exchange.
What is the timeframe in which a return request can be made?
The time frame of the return request is 3 days.
Do I have to pay for my return?
You have to pay an only a delivery charge.
How do I return my item?
By visiting the office or by calling us.
How long is the return process?
The return process will take 1 week.
Payments and Refunds
What is Synergy E-store's refund policy?
Once the product is sold, it won't be refunded. But we give warranty to every product of our store.
How long is the refund process?
The refund process will take 1 week.
Does Synergy E-store offer discount codes or coupons?
Yes we offer discount coupons.
What payment method is required for Pick up point orders?
You can pay Cash on Delivery.
4th Floor, JDA Office Complex 11-
Baghdurbar, Sundhara, Kathmandu
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